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Next steps to get help

Find other free or low-cost legal help

The Citizen’s Advice website explains how to find free or affordable legal help (opens new tab).

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Speak to an advice organisation

These organisations give free, independent advice for problems about disability and old age (social care).

  • Care Quality Commission

    Give feedback on care or get advice on how to make a complaint about a health or social care provider.

    The CQC is the independent regulator of health and adult social care in England.

    Website is not translated in Welsh.

    Helpline:
    0300 061 6161
    Opening hours:
    Monday to Friday 8.30am to 5.30pm, excluding bank holidays
    Email:

  • Disability Law Service

    Free helpline and advice for disabled people, their families, carers and advocates.

    The Disability Law Service (DLS) is run by and for disabled people as an independent, national registered charity.

    Contact DLS for advice on discrimination, employment, welfare and housing issues such as homelessness, possession, unlawful eviction, ASBOs and landlord harassment.

    Website is not translated in Welsh.

    Helpline:
    020 7791 9800
    Opening hours:
    Monday to Friday - 9:30am - 5:30pm

  • Independent Age

    Information, advice and support for older people, their families and carers.

    Website is not translated in Welsh.

    Helpline:
    0800 319 6789
    Opening hours:
    Monday to Friday 8:30am - 5:30pm
    Email: