Care needs for disability and old age (social care)
Care from the council (local authority)
Includes problems with care needs assessments, financial assessments and care support plans. Getting an advocate for assessments. Problems with transport, personal budgets and direct payments.
If you’re a carer
Includes problems with carer’s assessments and respite care. Problems to do with making decisions about someone’s care.
If you receive care in your own home
Problems with care providers, social workers, care agencies. Also getting adaptations and disabled facilities grants.
If care or funding stops
Problems if care or money for care is stopped or reduced, or if care facilities close.
Placements, care homes and care housing
Problems with placements in care homes, group homes or other supported housing. If a placement isn't working because someone's care needs have changed.
Problems with the quality of care, safeguarding
Issues with safeguarding, abuse, neglect, or care that is not good enough. This includes in group homes or other placements, or from a carer or social worker.
If you’re a care leaver
Problems if the local authority is not providing the right support. Includes problems with housing, financial support, education, personal advisers and Pathway Plans.
If you cannot find your problem
Next steps to get help